Are you resourceful and able to creatively solve problems that will inevitably arise? Will you take ownership of problems or leave them for someone else?
People tend to do three things when faced with a problem: they get afraid or uncomfortable and wish it would go away; they feel that they have to come up with an answer and it has to be the right answer; and they look for someone to blame. Being faced with a problem becomes a problem. And that's a problem because, in fact, there are always going to be problems!
There are two important things to remember about problems and conflicts: they happen all the time and they are opportunities to improve the system and the relationships. They are actually providing us with information that we can use to fix what needs fixing and do a better job.
Here are seven-steps for an effective problem-solving process.
Job Searching. One of the most challenging problems you may encounter in your career is getting a job to begin with. While we have long been encouraged by the virtue of persistence, it is easy to become discouraged quickly when the job market is moving at a snail’s pace.
Caroline Ceniza-Levine, co-founder of SixFigureStart, says persistence does pay off, so long as we remember one thing: There is a difference between smart persistence and blind persistence.
"Persistence to a goal pays off as long as you can be flexible on how you get there," she says. "If your job search isn't yielding offers, then whatever you are doing is not working. You may have the right role and companies in mind, but your marketing, your interview technique, your networking approach or something else about how you are presenting yourself to these prospects is off. Or the prospects themselves may be wrong for you."
You may be familiar with Adam Savage, co-host of the show MythBusters. Watch this video about his perspective on problem solving and how he goes about doing it (the heart of the conversation starts at 7:30 minutes in).
 Hicks, Tim. "Seven Steps for Effective Problem Solving in the Workplace." Mediate.com - US and World Leading Mediation Web Site - Find Mediators. < http://www.mediate.com/articles/thicks.cfm >.
 " MSN Careers - Does Persistence Really Pay? - Career Advice Article." Jobs & Careers Search Engine – MSN Careers. < http://msn.careerbuilder.com/Article/MSN-2418-Job-Search-Does-Persistence-Really-Pay/ >.
 " MythBusters' Adam Savage on Problem Solving: How I Do It - YouTube ." YouTube - Broadcast Yourself.. < http://www.youtube.com/watch?v=BhAt-7i36G8 >.