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Proud Accrediation Commendation
Recipients - 2012

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Location: BGS 249 [map]
Email: sccidde@saddleback.edu
Phone: 949-582-4515

Office Hours:
Mon - Thurs 7am to 7pm
Fri 7am to 5pm

Closed Holidays and Weekends

Instructional Technology

Training & Assistance:

Valerie Senior View profile information for Valerie Senior Send email to Valerie Senior

vsenior@saddleback.edu

Vivian Nguyen View profile information for Vivian Nguyen Send email to Vivian Nguyen

vnguyen89@saddleback.edu

Thomas MacKenzie View profile information for Thomas MacKenzie Send email to Thomas MacKenzie

tmackenzie@saddleback.edu

 


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Welcome to the CIDDE


Frequently Asked Questions

Top 10 reasons why students can't log into Blackboard

Blackboard Accessing

What is the direct web address to my Blackboard?

Why I cannot see "create new course shell" panel in my MySite?

When do I see my enrolled students show up in Blackboard course roster after the course shell has created automatically?

Why my course tickerts are not showing in my faculty work schedule in MySite?

Why can't students see my course?

Course Management

Can you still access your course after you made it unavailable?

My old course is still displaying, how do I make them not show on my Blackboard?

Can I rearrange the order of my announcements?

Some of my students dropped the class. How do I remove them from my course in Blackboard?

Can I attach more than one file in one assignment?

Can I create Wikis in Blackboard?

My assignment is set to view on a specific date, why can't students see it?

Why do I get an error message when I try to upload a document?

Quizzes and Tests

Can I change the test questions after I have made it available?

Grades

Why do I get an error message when I import grades into Blackboard?

Do students only see their own grades if I allow them to see their grades?

Is there a hide option so students do not see the grade average?

Why do I have to manually grade my students' quiz/test when it is set automatic?

Course Reporting

How do I read Course Statistics?


What is the web address access directly to my Blackboard?
  • The direct web address is http://saddleback.blackboard.com. You must have a Saddleback Blackboard account to log in.
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    How do I get a course in Blackboard?
  • As of Fall 2010, the course shells creation process will be done automatically as soon as you're assigned a ticket number.
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    Why my course tickets are not showing in my faculty work schedule in MySite?
  • If you are a new faculty and your are scheduled to teach a course and the course is listed as Staff or TBD, you need to contact the department to change the status with Registra's office (or District IT).
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    When do I see my enrolled students show up in Blackboard course roster after the course shell has created automatically?
  • Your enrolled students will appear in your Blackboard course roster every two odd hours, such as 1am, 3am, 5am etc...
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    Why can't students see my course?
  • When the system created your course, the setting is set "unavailable" to students until you are ready to make the course available.  In MySite, you need to make your course available.
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    Can I still access my course after I made it unavailable?
  • Yes, as instructor you can still have access to your course. Make course unavailable will prevent students from accessing your materials after semester end.
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    Can I rearrange the order of my announcements?
  • No, you cannot change the order of your announcements. The latest announcement will always go to the top. You can mark you announcement as 'permanent' then it'll be the first one to show. You can always edit an older announcements.
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    Can I attach more than one file in an assignment?
  • Yes, you can do that by clicking on the browse button again. Locate your file and click open.
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    My old course is still displayed on my MyInstitution Page In Bb. How do I make them not show on my Blackboard?
  • You need to click on a cogwheel icon locates on the top corner of your MyInstitution Page. Uncheck those old courses you do not wish to see again.
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    Can I create Wikis in Blackboard?
  • Yes, Wikis, Blogs and Journals are available in Blackboard Learn 9.1, or you can create links to external sites such as Blogspot or Wordpress.
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    Why do I get an error message when I import grades into Blackboard?
  • Blackboard does not take import from a modified Excel file. If you need to use Blackboard grade center with your Excel spreadsheet, you have to download the grade center from Blackboard first. The downloaded file will have all your students' names. All you need to do is add more grade items and then upload the file. Keep in mind that the score/point entered in column added will upload into Blackboard as "text." You will need to change the column setting once you imported to score/point; otherwise, your total column will be off.
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    Some of my students dropped the class, how do I remove them from my course in Blackboard?
  • When your students dropped from the class, the system will make them unavailable to your course. 
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    My assignment is set to view on a specific date, why can't students see it?
  • You need to check your assignment availability. Go to assignment menu -> locate your assignment -> Click on the chevron icon (double down arrows) right next to the assignment name select Edit, make sure the 'Yes' radio button in the 'Make the Assignment Available' is checked.
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    Why do I get an error message when I try to upload a document?
  • Check the name of the file you try to upload. Remove any special characters other than alphanumeric such as (~, @, #, % etc...) or even an extra comma or period.
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    Can I change the test questions after I have made it available?
  • Yes, you can make changes to the questions, but you cannot change the points assigned and the correct questioned answer if there are already students who have taken the test.
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    Why do I get an error message when I import grades into Blackboard?
  • Blackboard does not take import from a modified Excel file. If you need to use Blackboard gradebook with your Excel spreadsheet, you have to download the gradebook from Blackboard first. The downloaded file will have all your students name, all you need to do is add more grade items and then upload the file.
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    Do students only see their own grades if I allow them to see grades?
  • Yes, students could only see their own grades.
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    Is there a hide option so students do not see the grade point average?
  • Yes, click on down arrows next to the Average column heading, select "Edit Column Information" -> go down to Option 4, make sure "Show this Column to students" radio button No is checked.
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    How do I read Course Statistics?
  • According to the source from 'The Blackboard Instructor manual - p 329'. Overview, instructors can use the Course Statistics area to generate reaports on the course usage and activity. Instructors can view specific Student's usage to determine if Students are actively using the Course. The report apprears in th form of graphical charts. Please not that, when viewing reports that include hit or access statistics, a hit is tracked every time a request is sent to the Blackboard Learning System. For example, when trackign use of the Communication Area: a Student accesses the Communication area (1 hit), clicks Discussion Boards (2 hits), clicks a forum (3 hits), and clicks a message to read (4 hits).
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    Why do I have to manually grade my students' quizzes/tests when it is set automatic?
  • Your quiz/test set up with timer. When students took more than time allowed to complete your quiz/test, you will get an exclamation mark.
  • When you have an essay question or something else that requires you to view and assess manually.
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