Attention New/Returning Students: You must login into MySite and change your Password BEFORE you access your student e-mail account
or other network services. You will only need to do this once.
Login to your Online Class @ http://saddleback.blackboard.com or from the link on the Saddleback web site under Online Education.
Attention New/Returning Students:
Login into MySite BEFORE you access your student e-mail & Blackboard to set your new universal password. Your username and universal password will enable you to log-into all of the following:
Email
MySite
Blackboard
Library Databases
College Computers
You will only need to do this ONCE.
Go to MySite and activate your universal password. For MySite log-in information, see the Student Login FAQ
Check your Saddleback email for any notices from your instructor. You can access your email account through the “My Email” link in MySite or by forwarding your Saddleback email to another email account that you check more often (yahoo, gmail, etc).
Sign in to Blackboard at this address: https://saddleback.blackboard.com or from the link on the Saddleback web site under Online Education.
You will not see your course listed in Blackboard until the day your course begins (see the online Class Schedule). You should also look for an email from your instructor prior to or on the first day of class. This email will often include important information on how to get started in the class.
If you are unable to log into Blackboard on the first day of class, or your course was still not available in Blackboard on the first day, please do the following:
Mozilla Firefox 3.6.x is the recommended browser:
View the "Browser & Plugins" section below for download links.
PC: Pentium III or higher with Internet access MAC: G3 or better Operating System Microsoft Office 2007 or above – MAC users should have Microsoft Office for MAC Internet Connection: 56 kbps or higher speed
Sound Card w/ speakers: Recommended
MOBILE DEVICE USERS NOTICE:
Mobile devices DO NOT show all course information. You MUST log into Blackboard using a
regular computer to verify you are seeing all course materials, and for taking tests.
*Please note: The plugin checks,
check for installation of browser plugins, not installed
applications. You can fail the check for the plugin, but still have the
application installed. Also note that some versions cannot be indentified
in certain browsers.
Check Browser Plugins to confirm they are installed or to download and install missing plugins.
Additional Software:
Most courses will not require you to download additional software.
If you need Microsoft Word, PowerPoint, Excel, & OneNote, use the Microsoft Live@Edu services, via the College Email system.
If you have a wireless-enabled computer, PDA, or smartPhone you can access the Internet from most locations on campus.
Your username is the first part of your student email account.
For example;
Student email account: jsmith12@saddleback.edu
Wireless login username: jsmith12
and your email password to login when prompted on the Network Authentication page.
Pay careful attention to the user agreement as well as the login instructions. Be aware that you will be accessing an unsecure and unencrypted wireless network. Only casual internet browsing is recommended. Any personal or financial transactions should be done in a secure and encrypted manner not provided by this network.
For assistance:
Call the Library Help Desk at (949) 582-4363 or go down to Village 4
Hours: Monday - Thursday 8 a.m. to 9 p.m.
Fridays 8 a.m. to 4 p.m.
Saturdays 11 a.m. to 5 p.m.
Note: Closed on Sunday and all Holidays.
Additional Computer Labs on campus with access to Student Support and Printing: Computer Labs on Campus
Board Policy:
It is the policy of this District to restrict access to and use of the electronic/digital information network to students and staff for appropriate academic, professional and institutional purposes. Use of the District's electronic/digital information network for other purposes is not authorized and will constitute grounds for revocation of user privileges.
Printing is available in the following labs: IMC (BGS 248), LAP/ICC in Village 8-05,
Village 4 and Village 3
Cost for Printing: 10 cents per sheet (black and white) and 75 cents per sheet (color)
Cost for Photocopying: 10 cents per sheet (black and white) and 65 cents per sheet (color)
Payment Method: To print, you must purchase a "copy card" from one of the card dispensing machines in the labs located in BGS 248 or Village 4. The "initial" purchase of the copy card has to be made with a one dollar bill. After the initial purchase, the copy card can be "refreshed" with one, five, ten, or twenty dollar bills and/or change. You will be unable to use a credit or debit card as a method of payment.
If you experience Blackboard assessment lock-outs when taking exams, here are a few suggestions to help cut down on them. If the assessment does lock and if the assessment does not allow multiple attempts, you must contact your instructor to have it unlocked.
Do not wait until the last minute to take exams; if you experience technical problems they will take time to be resolved.
FireFox 3.6 is the browser of choice when taking a Blackboard assessment.
Single click instead of double click on the arrow for Next Question, Save and Submit.
DO NOT resize the screen, click the REFRESH or BACK arrow on your browser screen while taking an assessment. Use the assessment features to move around in the assessment.
Avoid hitting Return/Enter. This may cause an inability to advance. If you are using AOL to access the Internet, once the connection is made, minimize the AOL window and use a different browser (Firefox 3.6). Only have one Blackboard session running at a time and, when taking a test, try closing out all other programs, browsers, activities, especially instant message applications like AIM, Yahoo! Messenger, as well as email notifications. This will help with slowness.
Blackboard Session timeout The default timeout for a Blackboard session is 3 hours. It is not affected by activity. If the students were in for a couple hours before the test it is possible to get a timeout.
ISP timeout Many Internet Service Provider (ISP) connections are set up to automatically disconnect when no activity is detected for a particular length of time (15, 20 minutes or so).
When you are doing tests/surveys in Blackboard, although you are clicking answers and maybe typing responses, this activity is not detected by the ISP. If it takes longer than the time-out period for you to take the test, the Internet connection will be down when you try to submit. The test won't submit, and you will be locked out of your test. You should remember to click the Save button at the bottom periodically while taking a test.
Although this won't necessarily save your answers in case there is some other problem, it will establish some connection with the Blackboard server, so the ISP will detect activity and not time out. You will need to click Submit at the end of the test.
Clicking outside the test area Once a test/survey is open within the Blackboard frame (not a new window), you should not click anywhere outside of the test area or the test may lock up. You will also need to be careful if you are working with a mouse that has extra features such as a scroll wheel or buttons programmed for going back or forward on Internet pages. If you inadvertently hit one of those buttons, it will probably take you out of the assessment and cause it to lock up.
Turn off popup blockers.
Keep your browser window active. Typing or clicking answers is not considered activity; clicking the Save button does keep the server active.
Do not attempt to print an exam.
Wait for questions to load After you single-click to begin a test where all questions appear on one page, let all the questions load.
If the exam is presented one question at a time, be sure to click save before going to the next question.
Compose your essay in the text editor of Blackboard. Do not use cut and paste from MS Word. (You may use a simple text editor like Notepad for Windows and TextEdit for the
MAC.)
Once you have entered the exam do not leave until finished. Do not click on any Blackboard menus such as Assignments, Course Documents, Announcements, etc. Do not attempt to access other web pages as this may cause exam to fail.
At the end of an exam, be sure to select Submit and not Save. Only Submit will send the completed exam to the instructor. Click Submit only ONCE. Do Not Double Click.
If you are locked out of a Bb Assessment, please contact your instructor, or follow instructions given by your instructor.
Disclaimer: This site may contain links to web sites not administered by Saddleback College or one of its divisions, departments,
units or programs. Saddleback College is not responsible or liable for the accuracy or the content of the linked pages.
Accredited by the
Accrediting Commission of Community and Junior Colleges, of the
Western Association of Schools and Colleges