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Student Technical Support

Blackboard Browser Requirements Check

Important: At a minimum, Blackboard requires JavaScript and Cookies to be enabled in your browser. 

If you pass all checks listed below, you should be able to use the main features of Blackboard.

 
Browser
Check		 Fail
Browser:
Version:
Platform:
For a list of supported Browsers, please refer to the Browser Support Matrix.
 
JavaScript
Check		 Fail

Javascript is a scripting language used in many web pages to create events and interactivity on the page. Almost every part of the Learning System relies on Javascript for the ability to generate interactive web pages.

 
Cookies
Check		 Fail

A cookie (also tracking cookie, browser cookie, and HTTP cookie) is a small piece of text stored on a user's computer by a web browser. http://en.wikipedia.org/wiki/HTTP_cookie. Different features of Blackboard use cookies.
 
Popup
Window
Check		 Fail

While using Blackboard 9.1, if you are unable to view discussion postings, quiz windows, and download links, then you may need to disable pop-up blocking for your web browser.
 
Java Check

Test your browser for the Java plug-in at the Java website. (will open in a new window)

Java is free software by the SunMicroSystems Corporation that is used to display some multimedia in a browser.Blackboard 9 also makes use of Java content for many of its elements. For all operating systems, the supported version is Java Standard Edition 5 and Java Standard Edition 6

PC only: choose "Free Download"; you will probably want "Java Runtime Environment" or "Java for Windows" version 6.
Mac: Tiger (10.4) and Leopard (10.5) already include Java SE 5 (1.5). Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac.

 
Optional Plug-in Checks Installed Version
Adobe Flash
 Download Flash
 
Adobe Reader
 Download Adobe Reader
 
Apple QuickTime
 Download QuickTime
 
RealPlayer
 Download RealPlayer
 
Windows Media Player
 Download Windows Media Player
 

*Please note: The plugin checks, check for installation of browser plugins, not installed applications. You can fail the check for the plugin, but still have the application installed. Also note that some versions cannot be indentified in certain browsers.

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