| Computer Requirements: |
| PC and MAC USERS |
AOL USERS |
PC: Pentium III or higher with Internet access MAC: G3 or better
Operating System
PC: NT, 2000, ox XP MAC: OS 9.5 or higher
RAM: 128 MB or higher
Internet Connection: 56 kbps or higher speed
Sound Card w/ speakers: Recommended
Plugins: Audio and video can be found at www.real.com.
Adobe Acrobat reader and Windows Media Player are also recommended.
Browsers: Firefox (preferred) or Internet Explorer (If you have a computer w/ Vista
Operating System, you must use Firefox as your browser. It is a free download, but
you must remember to open it to use it rather than just clicking on your Internet
icon)
Off campus connection to the Internet will be via a modem - dialup or cable. A
minimum modem speed of 33.6 kbps is recommended.
NOTE: Our current version of Blackboard is not compatible with Internet Explorer 8 or Firefox 3.5 brower. Use previous version. |
The AOL browser can cause compatibility issues with Blackboard.
AOL important information:
1. Sign on to AOL as you normally do, but stay at the AOL Main (Welcome) page.
2. Keep AOL running in the background and start your new stand-alone browser by
clicking on the icon. The stand-alone browser will use your AOL Internet connection.
3. Note: If you have problems getting your new browser to work with AOL, check
out the Member Services area of AOL. Click on "Internet and World Wide Web."
Double-click "Using other browsers with AOL." for further information.
***If you are using wireless technology, your firewalls could be stopping the
connection.
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| Troubleshoot and Requirements for Blackboard Online Quick Tips |
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Do I have to install Blackboard software on my computer?
Blackboard software is located on the Web and does not need to be installed on
individual computers.
However, to access the course documents from within a Blackboard course, the
software used to create the file must be installed on the computer being used.
Examples of software that may be required include: Microsoft Word, Excel, Power
Point, Adobe Acrobat reader, QuickTime viewer and Flash Player. Download Center
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How will I know if a course uses Blackboard?
The course instructor will inform you if Blackboard is used and how it will be used.
YOU CAN ONLY ACCESS BLACKBOARD IF YOU'RE ENROLLED IN A CLASS USING IT
AND THE INSTRUCTOR HAS UPLOADED THE CLASS ROSTER AFTER THE FIRST
DAY OF THE SEMESTER.
Can’t get to the Blackboard Logon Page . . .
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Below are suggestions (and questions) to help you access Blackboard at
http://socccd.blackboard.com
1. What service are you using to connect to the internet …ex: aol, msn, cox?
2. AOL users click HERE.
3. What browser are you using?? Firefox, Safari or Internet Explorer? We
recommend Internet Explorer. Netscape does not work well…
4. The browser COOKIES and JAVA must be turned on or enabled and pop-ups
should be allowed for the Blackboard site.
Your online course will be available to access the first day of class.
Double-check the minimum computer requirements to access Blackboard.
If you are accessing Blackboard at work and are experiencing problems logging in or
access to certain pages, contact your business IT department. They may be
restricting access via firewall as well.
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