Online (Emergency 24-hour and 3-day processing)
Saddleback College uses Credentials Solutions, Inc. to accept transcript orders on the Internet via a secured site. The TranscriptsPlus option:
- Allows you to submit your request anytime day or night.
- Eliminates the need to come to Saddleback College to place an order.
- Authorizes and processes your credit card payment.
- Facilitates the authorization to release student records as required by law.
- Provides e-mail or fax communication with you while your order is being processed.
- Allows you to track the status of your order.
In-Person (Standard 10-day Processing Only)
IMPORTANT: Saddleback College does not accept emergency transcript requests (by paper form) in person. Emergency transcript requests must be submitted online.
You may come in person to SSC 102 to submit a Transcript Request Form in person. The Transcript Request Form can only be submitted in person.
- Photo identification is required
- Cash, check or credit cards are accepted for payment.
Please allow 10 working days for transcript requests submitted in person to be processed.
Once the Transcript order has been processed in Credentials, You can view the Transcript status/detailsd in your MySite profile under "My Information" > "Transcript Requests."
PLEASE NOTE: Because Saddleback College no longer holds transcript requests (except for certifications), students should verify that all grades and other notations are posted on their transcripts prior to submitting the request. Students should check their unofficial transcripts online through MySite.
- Each student is entitled to receive two transcripts or two verifications at no cost. After the initial two transcripts or verifications have been requested, each additional request is $3.00. Standard transcript requests will be processed within ten working days; however, during peak periods there may be some delay.
- Emergency processing fee is $5.00 each in addition to the $3.00 transcript fee. Emergency transcript requests will be processed on an emergency basis within 24 hours; however, during peak periods 48 hours may be required. Emergency transcripts requests must be submitted using the online request option only. Saddleback College does not fax transcripts.
- Transcripts may be ordered online at www.credentials-inc.com. This is the quickest way to receive a transcript; however, the online request system cannot accommodate the two free transcripts.
- Official final grades for all classes are available on transcripts approximately two weeks following the end of the semester. This processing time also applies to those classes that ended midway or prior to the end of the semester.
- Only coursework taken at Saddleback College will be included on the transcript. Copies of transcripts from other colleges, including Irvine Valley College, must be requested from the respective institutions.
- No transcripts will be sent until all financial obligations have been met, including fines and fees.
- Transcripts ordered for pickup at Saddleback College will be held for only 30 days. After that time, students are required to submit a new request with payment.
- Saddleback College is not responsible for lost or misdirected mail.
- In accordance with the Family Education Rights and Privacy Act of 1974, the college will not release records to a third party. Only students themselves may personally order or pick up a transcript.
Transcripts can be submitted to Saddleback College electronically, by mail, or in person.
NEW STUDENTS: Please ensure that you have applied to Saddleback College and have been issued a Student ID number. This Student ID number will be linked to your electronic student records (including transcripts from other institutions) at Saddleback College.
IMPORTANT: Prerequisites are not cleared automatically when transcripts are sent to Saddleback College. Please contact the Matriculation Office for all courses that have a math or English prerequisite. For all other prerequisite evaluations, contact the division office where the course originates.
Saddleback College only accepts electronic transcripts through Docufide, Credentials, SCRIP-SAFE, AARTS (ARMY/AMERICAN COUNCIL ON EDUCATION REGISTRY TRANSCRIPT SYSTEM), or SMART (Sailor / Marine ACE Registry Transcript).
By Mail or In Person:
IMPORTANT: Official transcripts must be in a sealed envelope from the issuing institution. Any unsealed transcripts will not be received/accepted.
Please mail or deliver transcripts to:
Office of Admissions, Records, and Enrollment Services
28000 Marguerite Parkway
Mission Viejo CA. 92692
Fax or Email:
Saddleback College DOES NOT accept transcripts by Fax or Email.