Handshake Student Help Center

HANDSHAKE STUDENT HELP CENTER

Thanks for taking some time to understand Handshake, Saddleback College's new student career management platform. We think you'll be very happy with the new system and look forward to the opportunities it can offer in your career journey.

If you want more information on why we chose Handshake, check out the Student Stories Blog here or Top Tips Video here.

*Handshake Student FAQ's

*4 Get Hired Tips from Employers

*Follow Saddleback College to receive updates on Jobs and Events like this.

Account Access & Logging In
Complete Your Profile
Update Job Preferences
Search & Explore Handshake
Schedule Appointments
Prepare for Virtual Fairs
Don't Get Scammed


ACCOUNT ACCESS & LOGGING IN

  • Who has access to Handshake Student Accounts at Saddleback College?
    • Students with 'Saddleback College' as their college of record. For assistance with updating your college of record, visit Admissions and Records here

    • Students with an active @saddleback.edu email account.

    • Students with an @ivc.edu email account will need to log-into IVC's Handshake here. 

  • How are Handshake Student Accounts Created?
    • Student accounts are created using a list of all currently registered students.

    • Students will then 'activate' their account to gain access to the many features within the platform. 

  • How do I log-in?

    • Handshake is a Single Sign-On (SS) application at Saddleback College allowing students to log-in using your SOCCCD credentials. This is the same way students log-in to Mysite, Canvas, and other systems at Saddleback College. 

    • If you need help with your District Credentials, please visit Student Technical Support here https://www.saddleback.edu/sts

    • If you have trouble logging in, contact Eric Hilden, Career Placement Officer, at ehilden@saddleback.edu

  • Is Handshake down?

    • If you're curious about the status of Handshake, check here for current outages, status.joinhandshake.com/. Like all online applications, there are times when the system is 'down' for updates. Check here to find out how long it may be down. 


COMPLETE YOUR PROFILE

Profile Sections: Handshake is similar to LinkedIn in that you'll be asked to complete a few sections of your 'Profile'. This gives employers an opportunity to find you and allows the system to tailor your experience with jobs and events that fit your interests. 

  • Complete as much of the Profile Sections; Education, Experience, Projects, Skills, Interests +more as you feel comfortable sharing with employers. 
  • You can upload professional documents such as resumes, CV's, and writing samples to your Handshake account. If you upload documents, remember to use a clear, tailored, professional filename for each document. 
  • Profile Privacy - Handshake allows you to control the privacy of your profile. You get to decide who can and cannot see information about you. By default, none of your Handshake profile is viewable to employers, other students, or alumni. 
    • When you're ready, you can set your profile to be 'viewable to employers, students, and alumni'. This increases the chances you will be found by others for jobs, internships, and career connections. 

UPDATE JOB PREFERENCES

Why does this matter?

Handshake is built to give students a tailored, personalized experience in your career journey. Much like Netflix does for your entertainment! With this in mind, the more information you give the system, the better it can be at knowing what you want. 

How to Update your Job Preferences?

  • Log-into your Handshake Student Account
  • Find 'Career Interests' Section:
    • On desktop, click your name on the top menu and select Career Interests.
    • On the Handshake Mobile app, click 'Account' and go to 'Edit my Job Preferences'
    • Once you make the updates, click 'Save' 

SEARCH & EXPLORE HANDSHAKE

Search Jobs & Internships

  • To search for openings in Handshake, click on the Jobs tab. 
  • Use Filters to narrow your search by Job Type, Job Function, Work Authorization, and more. 
    • Use the 'On Campus' filter to find openings on campus!
  • It may be a good idea to conduct one search for the Industry you're interested in, then another search for the 'Job Function' you're interested in. Combining both may limit results. 
  • You can then 'Save' your search. This is a great feature where you will receive email updates when new positions are posted that meet your criteria. You can always update your Notifications later!

Searching Events

  • To view upcoming career-related events at Saddleback College, click the 'Events' tab.
  • Students will see events from the Career Placement Office and Career Resource Center. 

Searching and Connecting with other Students

  • Students can search for and connect/engage with other students at Saddleback College, alumni, and those from other universities on Handshake. 
  • Use filters to narrow your search and use the Message button to send a professional message via Handshake.

SCHEDULE APPOINTMENTS

Students are able to schedule appointments with Eric Hilden, Career Placement Officer, within the Handshake platform. Students can choose what the topic of the appointment will be and if they want the appointment to be virtual, t/c, or in person.

When you schedule an appointment in Handshake, you'll receive reminders to keep things organized too!


PREPARE FOR VIRTUAL FAIRS

About Virtual Fairs

The Career Services team regularly plans new ways to help you prepare for your job search and connect with employers. We are excited to partner with Handshake to offer Career Fairs in a virtual format using its Virtual Fairs platform.

Career fairs are a great way to meet with representatives of employers that interest you. A virtual format enhances this experience by allowing you to:

  • Quickly Meet With Employers: Interact with recruiters via video, audio, or chat.
  • Make an Impression: Bring your unique perspective to the table, ask great questions, and follow up with recruiters after the fair.
  • Discover New Career Opportunities: Get personalized recommendations based on your Handshake profile for employers to connect with.
  • Never Wait in Line, Ever: Pre-schedule 1:1 or group sessions with employers ahead of the fair or on the day-of.

Requirements for Participation 

There are two main requirements for Students to participate in virtual fairs:

1. Profile Requirements - 

Employers have the option to set certain qualifications for their 1:1 sessions. Only students whose profiles meet these qualifications are permitted to reserve a 1:1 session time with these employers. While it is not required to fill out all profile information and not every employer will leverage this tool, completing your profile will maximize your opportunities. 

Specifically, here are a few areas that you'll want to update in your profile:

  • Update your interests in the Job Preferences section.
  • Allow your GPA to be visible by clicking the Make GPA Public button on your profile.
  • Set your work authorization in the Settings & Privacy menu.
  • Choose your preferred level of privacy in the Settings & Privacy menu for one of the following options: 
    • Community (i.e., you can attend both 1:1 and group sessions during virtual fairs, other students and alumni across all Handshake schools can view your profile, and you may access Peer Messaging).
    • Employers (i.e., you can only attend 1:1 sessions during virtual fairs, and employers approved at Saddleback College can view your profile).
    • Private (i.e., you can apply to jobs but will not be contacted by employers).

2. Technical Requirements -

We recommend that you review your technical equipment in advance to ensure successful preparation for Handshake's virtual fairs.

Specifically, you will need the following equipment:

  • Internet Connection: Broadband wired or wireless (3G or 4G/LTE).
  • Speakers and Microphone: Built-in, USB plug-in, or wireless Bluetooth.
  • One of the Following Supported Devices: Desktop Web, iOS App for Handshake, Android App for Handshake, or Mobile Web (for the best experience, we strongly recommend Desktop Web, iOS App, or Android App).
  • Webcam: Built-in or USB plug-in (optional but recommended for video).

Please note that 1:1 and group sessions are encrypted via DTLS/SRTP protocol.

Additional assistance for Students with Handshake Video requirements can be found here. 


DON'T GET SCAMMED

Familiarizing Yourself With Scams

Though Handshake is a trusted recruitment platform, job search scams can occur, as they do with any other online platform. If a position or job offer seems too good to be true, you feel uncomfortable with some of the information requested, or something just does not seem right, either back away or proceed with extreme caution.

When applying to any position and before giving any personal information, it is always best to research an employer thoroughly by reviewing their website, Googling the employer's name followed by “fraud,” “scam,” and “complaints," and searching for recent news articles that may pertain to them.

Check and Money Order Scams

The underlying premise to this scam is based on the victim receiving a counterfeit check or money order, depositing the item in their own bank account, and, to "demonstrate their ability to follow instructions correctly and quickly", the victim is asked to forward a portion of the funds through a wire transfer service (Moneygram or Western Union) to the next person (the scammer). Later, when the counterfeit check bounces, the victim realizes that the money they have forwarded was actually their own money and it is now lost from their account.

No legitimate job or company will EVER ask you to send money to them.

You can read more about this frequent type of scam on the Federal Trade Commission's Fake Check Scams page.

Job Search Safety Tips

Here are some common red flags that may indicate you have encountered a job scam:

  • You are hired without ever interviewing or meeting your potential employer.
  • There are multiple misspellings in the job description and/or in correspondence with the employer.
  • At the time of hire, the employer tells you they are traveling internationally and needs you to be their assistant and run errands for them.
  • You are asked to give your credit card, bank, or PayPal account numbers.
  • You are asked to send a payment by wire service or courier or transfer money.
  • You are offered a large payment or reward in exchange for allowing the use of your bank account--often depositing checks or transferring money.
  • You receive an unexpectedly large check, are promised a very large salary for very little work, or are offered an extremely high salary compared to similar positions.
  • You are asked for personal information, such as your social security number, or asked to complete a background check before being considered for the position.
  • You are requested to send a photocopy of your ID (e.g., driver’s license) to “verify identity.”
  • The posting appears to come from a legitimate company or organization, but the contact’s email address does not match the company’s website domain (e.g., jdoe@gmail.com rather than jdoe@companyname.com).
  • The job posting doesn’t match the responsibilities of the job; rather it focuses on the amount of money you will make.
  • The position requires upfront fees.

What to Do About Suspicious Postings

If you encounter suspicious postings in Handshake, think you may have experienced a check scam, or receive a phishing email that contains a job offer for a position to which you have not applied, it is important to take action.

Here are some actions you can take:

  1. Report your experience to Eric Hilden, Career Placement Officer, ehilden@saddleback.edu or (949) 582-4278.
  2. File a complaint with The Internet Crime Complaint Center.
  3. End all communication with the employer, and if personal information was disclosed, monitor your accounts.
  4. Contact the police and report the fraud or scam.
  5. If you have sent money to a fraudulent employer, contact your bank or credit card company immediately to close your account and dispute the charges.
  6. If you received a phishing email to your Saddleback College email address, forward the suspicious email to report_spam@socccd.edu
  7. If the incident occurred entirely over the internet, file an incident report with the FCC at 1-877-FTC-HELP (1-877-382-4357) or with the U.S. Department of Justice.