Laptop Loan Program FAQs
How do I check out a mobile device such as a Chromebook?
Students may come to the second floor of the Learning Resource Center (LRC) to check out a Chromebook to use during the summer. You do not need to reserve a spot or register in advance.
When you arrive, our staff will verify that you are registered in a summer class and you will be asked to sign an agreement before being given the device.
You may come to the LRC for a Chromebook at any time on Tuesdays, Wednesdays, or Thursdays between 8:00 am and 2:30 pm.
Does it cost me anything to borrow a mobile device?
Checking out a mobile device is a free service for Saddleback students currently registered for classes. It will be handled like a book checkout from the library, and students will receive notices for due dates, extensions and other information through the library.
How long can I use the checked out mobile device?
You can use the mobile device for the current semester and possibly extend it if you continue your studies at Saddleback College. The library will be in touch with you to determine if an extension is needed.
When do I need to return the mobile device?
Mobile devices are due back at the end of the semester. We will send you an email providing more information. If you need to return a device before the end of the semester, you can bring your device to one of the scheduled distribution days listed above.
Can I borrow more than one mobile device?
Due to limited quantities, only one mobile device is allowed per student.
Can I load my own software on the mobile device?
It is not recommended for students to install software on checked out mobile devices. Upon return, all information and software will be deleted. If you need additional software, contact Technology Services at (949) 582-4600 to have a technician setup a remote support session to assist in installing Saddleback approved software. Any software to be installed needs to be for school purposes only. You will have privileges to install Proctorio and/or any other school related software when needed.
Can I use my own Google login or Apple ID on Chromebooks and iPads?
The Apple iPads and Google Chromebooks are configured so you cannot link your own personal Google account or Apple ID to mobile devices.
What happens if the mobile device gets damaged or stops working?
Visit the Saddleback Technology Services website and click on the chat icon at the bottom right corner of the web page or call (949) 582-4600. Technology Services will coordinate a date and time for you to come to Saddleback and exchange the mobile device.
What if I need Internet access?
Beginning June 8, students will be able to access the LRC for WiFi, a computer station, or a quiet study area on Tuesdays, Wednesdays, and Thursdays from 8:00 am to 2:30 pm. Reservations are not required. Health screenings will take place upon arrival at the LRC.
Who do I call for student technical support?
To contact Student Technical Support please visit www.saddleback.edu/sts. They are available via phone, email and online chat and Zoom (upon request).
I have more questions. Who can I contact?
If you have further questions please send an email to firstname.lastname@example.org.