Program Outcomes
Certificate of Completion (non-credit)
Description
The Workplace Readiness Certificate of Completion teaches students to use professional behavior in the workplace with emphases on soft skills, communication, and human relations. Students learn to use appropriate oral communications, including tone, body language, attitude, interpersonal communications, teamwork, and other factors. Students learn how to build positive, appropriate relations with superiors, colleagues/co-workers, customers, clients, and other stakeholders. Students will develop emotional intelligence, personal responsibility, time management skills, a sense of selfworth, and an appreciation of the importance of human behavior at work. This program also addresses ethics/social responsibility, information literacy, diversity and its benefits, creativity and innovation, leadership skills, and workplace roles.
