Effective Spring 21:
Refunds are now processed automatically. Dropping classes within the refund deadline dates will generate a credit on the student's account.
If the payment was made using a credit card, a refund will automatically be issued to a card previously used for payment (note: there may be some instances where more than one credit card is refunded). In the event a credit card refund cannot be automatically completed, a refund check will be mailed to the student using the mailing address listed in MySite.
If the payment was made using a check, money order, or cash, a refund check will be mailed to the student using the mailing address listed in MySite. If the credit associated with the check payment is less than $10.00, a check refund will not be automatically generated and will have to be requested.
An exception to the automatic refund process is when the funds were provided by an organization in which the college has an existing refund return policy, such as the California Department of Rehabilitation.
Refund processing timeframes: Due to the transition to our new automated refund process, please allow up to 30 days to process a refund by credit card, and up to 45 days for a refund by check. These processing times will become shorter as we progress through the transition.
For students who last attended Fall 2020 or earlier:
Once you’ve confirmed your mailing address is correct, please contact the Student Payment Office to request a refund.