Student Email Support

Saddleback College uses Microsoft Office 365 Outlook for student email accounts.

Email addresses are available within 24 hours of applying for admission and are automatically assigned using the information that was provided during the application process.

Accounts are continued with no interruption in services as long as you remain enrolled each semester (excluding summer semesters). Accounts will be deleted along with any unread messages approximately three weeks after the start of the semester (excluding summer) for students not enrolled in at least one class for that semester.

Attention new/returning students: You must reset your default password (PIN+00) to a more secure password to access your student email account.

 

Frequently Asked Questions

What is my student email address?
 

A student email address is created for you when you apply for admission.

Please follow these directions to locate your student email address:
Login to MySite using your Student ID number and PIN (4 digit number)
Click on the Profile Icon (top right corner).

How do I log into my student email?
 

Login using your email address and password (default password PIN+00 needs to be reset to a more secure letter-number combination).

How do I reset/change my password?
 

From the Saddleback homepage click on the MySite link at the top of the page.
From the MySite login window click on the Forgot/Change My Password link.
Click I Have Forgotten My Password.
Enter your student email address and click on Proceed.
You will be given one or two options for sending you a verification code.
Selecting email will automatically send a verification code to the email account listed.
Selecting mobile phone requires you to enter the last 4 digits of the listed mobile number. Then a verification code will be texted to that number.
Enter the verification code provided.
Create a new password (Must be between 8 and 16 characters, a mix of letters and numbers, must contain one uppercase letter, and one special character.)
Confirm your new password.
Click the Change Password button.

Where can I find/access my student email account?
 

There are three ways to access your student email account.

URL
Click on the link https://socccd.okta.com or copy and paste it into your browser.
Sign in with your entire student email address as the username and a password (You must reset your password if you are using the default PIN+00 as a password).
You may be prompted to select a language and time zone then click on Save.
You should now see your Inbox.

Saddleback home page
Go to our Saddleback College home page http://www.saddleback.edu/.
Scroll down and Click on Email (orange box on the bottom right).
Click on the Student Email icon.
In the next window use your entire student email address as the username and a password (You must reset your password if you are using the default PIN+00 as a password).
You may be prompted to select a language and time zone then click on Save.
You should now see your Inbox.

MySite
Login to MySite using your Student ID number and PIN (4 digit number).
Click on the Email icon (envelope icon) located toward the upper right corner of the page.
You may be asked to type in your password (You must reset your password if you are using the default PIN+00 as a password) for authenticating purposes and click Okay.
In the next window use your entire student email address as the username and a password.
You may be prompted to select a language and time zone then click on Save.
You should now see your Inbox.

How do I forward my student email?
 

There are two ways to forward your student email either through your MySite account or through your student email account.

Through your MySite account:>
Login to MySite using your Student ID number and PIN (4 digit number).
Click on My Information from the drop down menu (top left page).
Click on Update Profile link.
Scroll down to the "Personal" data fields. In the text box labeled 'Forward E-Mails To:' type in the mail address that you would like your student email forward to.
Click on Update (located on the bottom left).

Once you have done that you should get a message at the top of the page that reads:
An email confirmation will be sent to your email address.
To forward your college email to this address, please follow the instruction contained in the email information.
(If you don't receive the message above, delete your personal address from the text box and update the form. Then re-type your email address and update the form again.)

Check your personal email account for this email from the College Admissions and Records office and open it ( please note that it may be in your spam folder/junk e-mail folder).
Click on the link provided to verify your forwarding address. You will receive a message verifying that it was successful.
As a test, you can send an email to your student email account to verify it forwards to your personal account.

Through your student email account:
Login to your student email account using your complete student email address as the username and password.
Click on the settings icon (gear icon, top right corner).
In the search box type "forwarding emails".
Click on Forwarding emails.
On the left, make sure the option to Start forwarding is selected.
Enter your personal email address under 'Forward my email to:'
Make sure the box is checked if you want to keep a copy of the forwarded messages in your student email account.
Click on Save.
As a test, you can send an email to your student email account to verify it forwards to your personal account.

How do I notify the college of malicious email?
 

To notify us of malicious email, please forward emails to: report_spam@socccd.edu.

How do I access Word, Excel, PowerPoint and other applications?
 

Open the application launcher (top left corner) from your student email account to access Word, Excel, PowerPoint, OneNote, OneDrive and other applications.
Microsoft Office Apps Image
For further assistance with Outlook, People and Calendar visit this page.

For further assistance with Word, Excel, PowerPoint, OneDrive and other applications visit this page.