We are here to assist Saddleback students with accessing their college-related accounts, which may include Canvas, MySite, student email, wireless on-campus access, on-campus computers and printers/copiers, and more. Student Technical Support is available in-person and online.

Canvas Access Change

Starting Friday, April 4th, 2025 there will be a change in how you access Canvas. Here's what you need to know:

Multifactor Authentication (MFA)

Multifactor Authentication (MFA) verifies your identity when signing into your Saddleback College account, allowing secure access to applications like MySite, Webmail, and Canvas. 

Go to the Saddleback webpage:

  1. In the top navigation, click on Logins.
    • Enter your college-assigned email and click Next.
    • Enter your password and click on Sign in.
  2. At this point, more information will be required.
    • Click Next.
  3. Select I want to set up a different method.
    • Select Phone.
  4. Enter your phone number and click Next.
    • Enter the code texted to you and click Next.
    • Verification is complete. Click Next and Done.

Important Information to Remember

Admission & Records (A&R) will assign you a student ID number within 24 hrs. of applying for admission. Contact A&R at (949) 582-4555 if you do not receive this email.

Current students, to protect your privacy, you must visit the A&R Office (SSC102) and provide photo identification to retrieve your assigned student number.

Former students can visit the A&R Office or re-apply for admission.

A student email address is created for you when you apply for admission.

Please follow these directions to locate your student email address:

  1. Login to MySite using your college email address and password
  2. Click on the Profile Icon (top right corner)

Grayscale - .10 (single sided)/ .16 (double sided)
Color - .59 (single sided)/ $1.00 (double sided)

Step 1: Papercut/FindMe Printer

  • Log-in to a lab computer
    • Printing will not work from personal device
  • Pull up document
  • Print to the "FindMe-Sadd" printer

Step 2: Pay Station (second floor of the LRC)

  • Log-in on the pay station touch screen pedestal
  • Same username/password as Canvas log-in
    • No @saddleback.edu needed
  • The coin/bill pedestal will accept funds up to $20
  • No change is provided

Step 3: Release Print Job

  • Log-in on the printer touch screen
  • Click on document to release
  • Press start
  1. Go to https://mysite.socccd.edu/Portal/Password/Reset.aspx.
  2. Select “I Have Forgotten My Password”.
  3. Enter your college email address (ex. Jdoe23@saddleback.edu).
  4. You will be given one or two options for sending you a verification code.
    1. Mobile phone option: You will be required to enter your 10 digit mobile number listed on your account. A verification code will be texted to that number.
    2. Email option: Sends a verification code to the personal email listed on the account.
  5. Enter the verification code provided.
  6. Create a new password (Must be between 8 and 16 characters, a mix of letters and numbers, must contain one uppercase letter, and one special character.)
  7. Confirm your new password.


After your password has been reset, you will be able to access your college accounts such as Canvas, MySite, student email, Wi-Fi, campus computers, and the student print portal.

Chromebook Loaners

Current students may come to the Library during open hours and check out a Chromebook at any time. No reservation is needed, but a picture ID and their student ID number is required. If you need assistance with Chromebook software access, please call (949) 582-4600.

More Technical Support

Contact

Student Technical Support is available in-person and online.

Student Technical Support

(949) 582-4363
Office Location
LRC 205, 220, and 305

Zoom meetings available upon request. 

24/7 Canvas Support
1 (844) 303-0343

Office Hours
Monday - Thursday:
 8 a.m. - 7 p.m.

Friday:
8 a.m. - 2 p.m.

Summer Office Hours
Closed on Fridays